Our Promise To You
It’s still early in the history of Stride. Really, we’re only getting started. Before we get too far along, we wanted to take a step back and reflect on our core beliefs and what we promise to you, our users.
On our About Page, we refer to a few core beliefs, but they really only touch the surface of what we believe and want to achieve through Stride. So, we thought we’d elaborate.
Here’s our promise to you.
Sales Shouldn’t Be Intimidating - Every business has to sell, but sales can be a scary thing to most people, especially if you’re not a salesperson by trade. We want to take the intimidation out of the sales process and more importantly, the software that you use to grow your business through sales. No matter who you are or what you do, you’re welcome on Stride.
Exceptional Customer Service Is Your Right - When you need our help, we’ll be there. As a user of Stride, you should demand amazing customer service, and it’s our job to make sure that we provide service that is filled with awesome. Like this. Customer service is our obsession.
Software Should be Simple, Powerful and, Beautiful - Simplicity is at the core of everything we do. With every feature addition we first think about how we can add it to the product without adding complexity. The market is filled with ugly, complex, and clunky tools; we want to be different, and we will be.
Your Time Is Valuable - We know your time is your most valuable asset. It’s our job to make you as efficient as possible, while maintaining a high level of production. We want to help you get back to the things that matter most.
Transparency Means Everything - It’s a priority of ours to be radically transparent: in the features we develop, in our vision for the future of Stride, in the decisions that we make. As our user, you deserve to know what’s happening at all times.
At the end of the day, Stride is just as much yours as it is ours — you, our users, are the ones that make us tick. Thanks for joining us on the ride.